Question 1

Where is Lexpay regulated?

Accepted Answer

Lexpay is headquartered in Dubai and operates under licences granted by the relevant UAE financial authorities. Our principal office is located in the Dubai International Financial Centre.

Question 2

Who can apply for a Lexpay card?

Accepted Answer

Membership is open to qualifying individuals worldwide. Eligibility depends on the tier you apply for; Obsidian is strictly by invitation only.

Question 3

Which currencies are supported?

Accepted Answer

Your Lexpay wallet supports AED, USD, EUR, GBP, CHF, SGD and HKD natively, with seamless conversion at interbank rates inside the app.

Question 4

Is there a foreign exchange fee?

Accepted Answer

No. Lexpay applies a 0% FX markup across all 30+ supported currencies. You always transact at the live mid-market rate.

Question 5

How is my data protected?

Accepted Answer

All cardholder data is encrypted end-to-end and stored within ISO 27001 certified infrastructure. We never sell personal data and minimise third-party processors.

Question 6

How long does delivery take?

Accepted Answer

Approved members receive their metal card within 5 to 10 business days worldwide, shipped via insured courier with signature on delivery.

Question 7

Can I issue virtual cards?

Accepted Answer

Yes. Generate unlimited single-use or merchant-locked virtual cards directly in the Lexpay app for safer online spending.

Lexpay FAQ — Frequently Asked Questions

Frequently asked.